[Solved] System Service Exception BSOD error on Windows 10

[Solved] System Service Exception BSOD error on Windows 10

3. Uninstall Virtual CloneDrive

Virtual CloneDriveVirtual CloneDrive

This annoying SYSTEM_SERVICE_EXCEPTION (ks.sys) can sometimes be caused by the Virtual CloneDrive tool.

Therefore, if you’re also using Virtual CloneDrive, make sure that you uninstall it in order to fix this problem as soon as possible.

4. Uninstall Xsplit and remove MSI Live update

uninstall Xsplituninstall Xsplit

If you’re getting the SYSTEM_SERVICE_EXCEPTION error while playing video games, you should remove or update XSplit software.

In addition, it has been confirmed that MSI Live update uses drivers that are causing this error, so make sure that you remove it as well.

5. Remove BitDefender and Cisco VPN

SYSTEM_SERVICE_EXCEPTION (ntfs.sys) can be caused by BitDefender or Cisco VPN, so if you’re using any of these tools, make sure that you remove them.

After removing these programs, you can reinstall the latest version and the issue should be resolved.

6. Uninstall Asus GameFirst service

Asus GameFirst Service is designed to optimize your network for gaming, and some gamers use it, but it has been reported that this tool can cause issues on Windows 10.

As you can imagine, this can give you the SYSTEM_SERVICE_EXCEPTION (ntfs.sys) error. So far, the only solution is to remove the Asus GameFirst Service.

As you can see, this error is usually caused by incompatible hardware, driver, or software, and in most cases, the best solution is to find the problematic hardware, driver or software, and disable it.

7. Run the SFC scan

run SFC scanrun SFC scan

  1. Go to Search, type cmd, and open Command Prompt as administrator.
  2. Enter the following line and press Enter on your keyboard: sfc/scannow
  3. Wait for the process to finish.
  4. Restart your computer.

The next thing we’re going to try is running the SFC scan. This is Windows’ built-in tool for resolving various problems, including our BSOD issue. Here’s how to run the SFC scan in Windows 10:

If you’re having trouble accessing Command Prompt as an admin, then you better take a closer look at this dedicated guide.

Run a System Scan to discover potential errors

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Run a PC Scan with Restoro Repair Tool to find errors causing security problems and slowdowns. After the scan is complete, the repair process will replace damaged files with fresh Windows files and components.

scannow command has stopped before the process finished? Don’t worry, we’ve got an easy fix for you.

8. Update your drivers

  1. Go to Search, type devicemngr, and open Device Manager.
  2. Expand Display Adapters.
  3. Right-click your graphics card, and go to Update driver.
  4. Let your computer automatically find new drivers for your GPU. Wait for the process to finish.
  5. Restart your computer.

If your graphics card driver is out of date, there’s a chance you’ll encounter this issue. So, the obvious solution, in this case, is to update your GPU drivers.

If you’re not sure how to do that, just follow the instructions from above. Did you know that the majority of Windows 10 users have outdated drivers? Be a step ahead using this quick guide.

Updating drivers manually is very annoying and can permanently damage your PC (by downloading the wrong driver versions).

Therefore, we recommend you to download TweakBit’s Driver Updater tool (100% safe and tested by us) to do it automatically.

This tool is approved by Microsoft and Norton Antivirus. After several tests, our team concluded that this is the best-automatized solution.

9. Disable third-party antivirus

There are some reports suggesting that your third-party antivirus is actually the culprit of this issue. The only way to find out if that’s indeed the case is to disable your antivirus temporarily.

If you stop receiving this error after disabling your antivirus, you know what’s up. In that case, try updating your antivirus to the latest version.

If you keep experiencing BSODs, consider changing your antivirus solution, or switch to Windows Defender.

Did you know that your antivirus or firewall can block certain apps and trigger errors? Check out this comprehensive guide to find out more.

10. Run the troubleshooter

  1. Go to the Settings app.
  2. Head over to Update & Security > Troubleshoot.
  3. Find BSOD, and click Run the troubleshooter.
  4. Follow further on-screen instructions.
  5. Restart your computer.

If you’re running Windows 10 Creators Update (or newer), you can use Microsoft’s built-in troubleshooting tool, simply called the troubleshooter.

Just like the sfc/scannow, this tool also deals with various system issues, including BSOD errors like SYSTEM_SERVICE_EXCEPTION. Therefore, just apply the above steps to run the Troubleshooter in Windows 10.

If you’re having trouble opening the Setting app, take a look at this simple article to solve the issue.

If the Troubleshooter stops before completing the process, fix it with the help of this complete guide.

11. Check the hard drive

  1. Go to the Command Prompt (as shown above).
  2. Enter the following line and press Enter on your keyboard: chkdsk /f C:
  3. Wait for the process to finish.
  4. Restart your computer.

We’re now going to check if everything’s okay with your hard drive configuration. Because a corrupted system drive can also cause this problem. Apply the above steps to check your disk.

chkdsk is giving you headaches? Check out this quick guide to any issues with it.

12. Run the Windows Memory Diagnostic tool

run Windows Memory Diagnostic run Windows Memory Diagnostic

  1. Go to Search, type memory diagnostic, and open Memory Diagnostic Tool.
  2. When the window pops up, choose Restart now and check for problems.
  3. Let your PC restart.

After checking your hard disk, let’s check your RAM memory, as well. The steps described above are perfect for that. 

If you want to know more about the Memory Diagnostic Tool and what it does, check out this dedicated article.

13. Update BIOS

update BIOSupdate BIOS

If you’re still having problems with the SYSTEM_SERVICE_EXCEPTION error, we’ll try one more serious and ‘dangerous’ measure. And that is updating your BIOS.

Updating BIOS can be risky because if you don’t know what you’re doing and something goes wrong, you can render your motherboard unusable.

If you want to find out more about flashing BIOS, check the article below. But still, don’t do this by yourself, if you’re not sure what you’re doing.

Does updating BIOS seem scary? Make things way easier with the help of this handy guide.

If you know any other ways on how to fix the System Service Exception error in Windows 10, go ahead and leave your comment in the box below.

Also, leave there any other questions you may have and we’ll be sure to take a look.

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